BA88 Privacy Policy – How Your Data Is Stored and Protected

Ba88 only collects the information necessary to provide its services — nothing more. The three types of data collected are outlined below.

What You Provide Directly

• Name, mobile number, email address, and date of birth at registration.
• A photo of your national ID or passport and a selfie for KYC verification.
• Your mobile banking number (bKash, Nagad, Rocket) at the time of payment — but never your PIN or password.
• The content of messages you send when contacting support.

Automatically Collected Information

• Device type, operating system, and browser information — used for platform compatibility.
• IP address — used for security verification and fraud prevention.
• Session duration and time spent on each page — used to help improve platform performance.
• Failed login data — to prevent unauthorized access.

What ba88 Does Not Collect

• Your mobile banking PIN, bank account password, or OTP code.
• Social media account details (unless you use social login).
• Your phone's app list, contacts, or messages.

Ba88 defines specific purposes for which your data is used. It is never used beyond those stated purposes.

• To verify your account and confirm your identity — as part of the KYC process.
• To process payments and maintain transaction history.
• To personalize your gaming experience — such as surfacing your preferred games or markets.
• To monitor security — detecting suspicious logins or unusual transactions.
• To meet legal obligations — complying with international AML and KYC regulations.
• To improve the platform's technical performance — identifying bugs and enhancing speed.
• To keep you informed about relevant ba88 offers and promotions — but only if you have opted in to marketing notifications.

Ba88 uses multiple layers of security to protect your data. Rather than relying on a single method, several layers work in tandem — so if one is ever compromised, the others continue to keep you protected.

• TLS/SSL Encryption: All communication between ba88 and your device is encrypted via TLS protocol, meaning no one can intercept your data in transit.
• AES-256 Data Encryption: All sensitive data stored on our servers is encrypted using AES-256 — currently the strongest encryption standard available.
• Two-Factor Authentication (2FA): A second layer of verification using a mobile OTP alongside your password — making unauthorized access to your account virtually impossible.
• Real-Time Security Monitoring: ba88's security team monitors for suspicious activity around the clock. Any unusual login attempts or transactions are flagged and acted upon immediately.
• Regular Security Audits: Regular penetration testing and security audits are conducted by independent third-party specialists.
• Password Hashing: Your password is never stored in plain text — only a bcrypt hash is kept. As a result, no ba88 employee can ever access your password.

What ba88 does with your data is a common concern for many users. Below is a clear breakdown of who your information may be shared with — and who it will never be shared with under any circumstances.

Who It May Be Shared With (Limited & Necessary Only)

• Payment Processors: The information required to send payments via bKash, Nagad, or Rocket (number and amount) is shared with those providers. They also follow strict privacy policies of their own.
• Licensing Authority: As part of legal compliance, regulatory authorities may access certain data for audit purposes.
• Technology Provider: Third-party technology providers are used for hosting, cybersecurity, and data analytics — all of whom are bound by ba88's confidentiality agreements.
• Legal Requirements: Information may be disclosed when required by a court order or a lawful request from a law enforcement authority.

Who It Is Never Shared With

• Advertisers or marketing agencies.
• Any other online gaming or betting platform.
• Data brokers or information resellers.
• Any business or entity with no affiliation to ba88.

Your data on ba88 belongs to you, not ba88. You have fundamental rights over the information you provide, and ba88 respects every one of them.

Ba88's website and app use cookies. Cookies are small files stored on your device that help the website remember your preferences.

• Essential Cookies: Used to maintain your login session and ensure security. Without these, the website will not function properly.
• Performance Cookies: Helps us understand which pages are most visited and where issues arise — no personal identification is involved.
• Preference Cookies: Used to remember your language preference, time zone, or display settings.
• Ba88 does not use third-party advertising cookies.
• You can delete or block cookies at any time through your browser settings, though some features may not function properly as a result.

Ba88 does not knowingly collect any data from individuals under the age of 18. Use of this platform by minors is strictly prohibited.

• Age verification is mandatory at registration. Accounts cannot be created if the applicant is under 18.
• If ba88 becomes aware that a minor has opened an account, that account will be immediately closed and any collected data will be deleted.
• If parents have any concerns, they can contact support@ba88.life — action will be taken within 48 hours.

• Ba88 may update this policy at any time. When changes are made, the revised date will be shown at the top of this page.
• Registered users will be notified via email or in-app notification when significant changes to the privacy policy are made.
• Continuing to use ba88 after any changes have been made means you accept the updated policy.

Ba88's servers may be located in multiple countries, meaning your data may be transferred internationally — however, the same standard of privacy protection applies in all cases.

• All international transfers are transmitted with data fully encrypted.
• Regardless of where data is stored, all terms of ba88's Privacy Policy apply.
• All parties involved in data transfers are bound by a confidentiality agreement with ba88.

If you have any questions, complaints, or requests regarding this policy, please contact ba88's privacy team.